SAP Knowledge Base Article - Public

2483385 - Wrong Approver Determined in Supplier Invoice

Symptom

Wrong approver determined for supplier invoice approval for the condition Approval by Cost Center Manager by Value Limit.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Select Invoices and Credit Memos view.
  3. Search for the invoice ABC. (ABC refers to supplier invoice ID)
  4. Open the invoice.
  5. Navigate to Approval tab.

The expected approver is not determined.

Cause

If the condition for supplier invoice approval is set as Approval by Cost Center Manager by Value Limit, and if the value limit is maintained in Define Approval Value Limit under Application and User Management work center the system will not create the approval tasks as expected.

Resolution

The Value Limit for approving the supplier invoices must be maintained in Employee Work Distribution sub-view under Application and User Management work center. Please follow the below steps to maintain the value limit for employees:

  1. Go to Application and User Management work center.
  2. Select Employee Work Distribution under Task Distribution view.
  3. Select Purchasing Approval Value Limit under Purchasing.
  4. Select Edit.
  5. Add the rule name, employee responsible and validity by selecting Add Rule button.
  6. Maintain the value limit for each employee by select Add Item button under Value Limit tab.

Note: The option Define Approval Value Limit is applicable for Shopping Cart and Purchase Orders but not Supplier Invoices.

Keywords

supplier invoice approval, approval by value limit, supplier invoice, wrong approver in invoice, wrong approver determined , KBA , supplier invoice approval , approval by value limit , supplier invoice , wrong approver in invoice , wrong approver determined , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711