You want to delete Activities from Sales Quotes or Sales Orders, but the Delete icon is missing.
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to the Sales work center.
- Go to the Sales Quotes view.
- Open any Sales Quote.
- Navigate to the Activities facet.
The Email/ Appointment/ Phone Call and Task do not have the Action -> Delete column like it's available in Leads/ Opportunities.
The same applies for Sales Orders Activities.
This is the existing system behavior of SAP Hybris Cloud for Customer.
Activities can be deleted via the corresponding work center Activities:
- Go to the Activities workcenter.
- Go to the respective view for the Activity you wish to delete (eg Appointments).
- Mark the Activity and click the Actions icon > Delete.
The functionality of deleting the activities from within Sales Quotes/ Sales Orders is planned to be made available in a higher release. At this point in time, we are not in a position to provide more accurate information on date and/or timelines for this future release
delete button, activities, appointments, tasks, e-mails, phone calls, action, sales quote, sales orders, opportunities , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , How To