2482594 - Private Postings - External Candidate Profile in Recruiting Marketing is not created - Recruiting Management

SAP Knowledge Base Article - Public

2482594 - Private Postings - External Candidate Profile in Recruiting Marketing is not created - Recruiting Management

Symptom

When new external candidates receive a private posting link (RCM Feature) for a job requisition and they apply for the job, an RMK profile is not created.

This may cause confusion sometimes to the candidates when they try to access their profile in RMK because it does not exist, nor is there a way they can create or update their RMK profile and have it linked to the candidate profile in RCM that was just created.

Environment

SAP SuccessFactors Recruiting Execution (Rx) - All versions with Recruiting Management (RCM) integrated with Recruiting Marketing (RMK)

Cause

This system behavior points out to a limitation currently present in the way the system is designed.

Because Recruiting Marketing is the front end of the application process for candidates that are looking for jobs, its integration with Recruiting Management is limited to the public job advertisement and marketing campaigns. The private posting functionality as well as all other functionalities related to the application tracking are only present on the Recruiting Management side of the system, and they are not connected to Recruiting Marketing. In a normal workflow, candidates will apply for jobs from Recruiting Marketing, create their RMK candidate profile and finish the application in Recruiting Management (which includes creating a new RCM candidate profile behind the scenes). This is a seamless process for candidates, so they will not realize the different systems involved. What happens when they are applying through a private posting link is that they are directly landing on a Recruiting Management page, which means no Recruiting Marketing profile will be created in this case.

Resolution

The solution currently available for candidates facing this situation at this time is to manually create a candidate profile in Recruiting Marketing.

As a permanent solution, this functionality can be improved and released in the current versions of the product.

Please check the KBAs 2230628 and 2090228 for more detailed information on how to submit ideas for improvement. This area also allows customers to give “kudos” to each other’s ideas, post comments, and often hear from the Product Management team directly. Please track the Release Notes to find out what kind of enhancement will be available with the next product releases.

Feedback like this is highly appreciated as it helps to improve our product and services.

Keywords

  • Private Postings
  • External Candidate Profile
  • Recruiting Execution
  • RCM
  • RMK
, KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions