SAP Knowledge Base Article - Public

2482450 - SuccessFactors Disaster Recovery report

Symptom

How to obtain latest Disaster Recovery information for SuccessFactors cloud customer

Environment

  • SAP SuccessFactors HCM cloud
  • SAP SuccessFactors Platform (BizX)
  • SAP SuccessFactors Learning Management System (LMS)

Cause

Customer would like details of the latest Disaster Recovery exercise for audit or other review needs.

Resolution

All Disaster Recovery requests should be directed to the Sales Executive or CSM who can provide a SOC report with these details; if further information is required, the CSM or Sales Executive can refer to the Senior Program Manager for Disaster Recovery of HCM Cloud Operations.

See Also

  • 2414359 - How to Request SOC 1 and SOC 2 Audit Reports
  • 2218169 - Data Backup Procedures and Restore Process - BizX Platform

Keywords

LMS BizX HCM learning management system DR SF success factors SOC statistic statistics exercise scenario data backup procedure procedures , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions