2482239 - Cannot Reverse Outgoing Bank Transfer

SAP Knowledge Base Article - Public

2482239 - Cannot Reverse Outgoing Bank Transfer

Symptom

You want to reverse the Payment which is an Outgoing Bank Transfer. The payment is in status Ready to Transfer in the Payment Monitor view. But the Reverse button is greyed out or not active.

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Payment Monitor view.
  3. Search and select Payments for company ABC (ABC is the company ID).
  4. Filter for Payments in status Ready for Transfer.
  5. For the payment, Outgoing Bank Transfer: XXX (XXX is the ID of the Outgoing Bank Transfer), the Reverse button is greyed out or not active.


The Payment Amount in Company Currency is AAAA,AA CUR (AAAA,AA stands for the amount and CUR stands for the Currency type) and Posting Date DD.MM.YYYY.

Cause

This payment,  the Outgoing Bank Transfer: XXX is related to a tax payment.

You can check this as follows:

  1. Go to the Tax Management work center.
  2. Go to the Tax Payments view.
  3. Search and select the Tax Payment with the same Posting Date DD.MM.YYYY as in the payment, Outgoing Bank Transfer: XXX.


There is a Tax Payment with the same Payment ID XXX and Payment Amount AAAA,AA CUR.

Resolution

In order to activate the Reverse button in the Outgoing Bank Transfer, you have to first reverse the Tax Payment.

You can do this as follows:

  1. Go to the Tax Management work center.
  2. Go to the Tax Payments view.
  3. Search and select the Tax Payment with the same Posting Date DD.MM.YYYY as in the payment, Outgoing Bank Transfer: XXX.
  4. Click Edit, then View All.
  5. Click on the Reverse button to reverse the Tax Payment.

Once the Tax Payment is reversed, you can reverse the Outgoing Bank Transfer.

  1. Go to the Payment Management work center.
  2. Go to the Payment Monitor view.
  3. Search and select Payments for company ABC (ABC is the company ID).
  4. Filter for Payments in status Ready for Transfer.
  5. For the payment, Outgoing Bank Transfer: XXX (XXX is the ID of the Outgoing Bank Transfer), the Reverse button is active now.

 

Keywords

KBA , payment management , reverse , reverse greyed out , payment monitor , outgoing check , ready for transfer , AP-PAY , Payment Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711