2482074 - PPTC Reports not working in Preview Instance

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2482074 - PPTC Reports not working in Preview Instance


PPTC reports showing blank in the Preview instance.


  • SuccessFactors Employee Profile
  • Pixel Perfect Talent Card

Reproducing the Issue

  1. Log into preview instance
  2. Go to Employee Profile
  3. Try to Generate a PPTC Report
  4. See that the Report is Blank


The cause for this is that your PPTC reports are still in the previously used template format (BI Publisher), and they need to be converted into BIRT templates, which are the currently used format.


In order to have the reports working again, please reach out to Cloud Product Support, so that they can be converted to the correct format.


KBA , LOD-SF-EP-PPTC , Pixel perfect Talent Card , Problem


SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions