2481903 - LMS - Additional identifier in user type-ahead search results (b1705 - LRN-16921)

SAP Knowledge Base Article - Public

2481903 - LMS - Additional identifier in user type-ahead search results (b1705 - LRN-16921)

Symptom

What is it?
Admin can now configure an additional User identifier to be displayed in braces for the User Type-Ahead search results in case of the Peer Recommendation pop-up launched from Collection, Catalog 3.0, Catalog Browse and User Search on the Instructor's My Classes page.

Note: Once the User is selected, the ID will not be displayed in the selected list.

Why is it important?
Enables Users to identify and select the intended user when there are multiple with the same name.

Environment

SuccessFactors LMS
Learning Management System

Resolution

Enhancement  - LRN-16921

Prerequisites:
Organization Description and email address. System Admin > Configuration > System Configuration > Search > Additional Identifier in User Type Ahead Search
The choice is between – Blank, Person External ID, email Address and Organization

Please note that this behaviour will be seen only if you have Catalog 3 enabled.

Please follow the steps below to enable Catalog search 3

1. Login as an admin
2. Navigate to System Admin > Configuration > System Configuration > CATALOG
3. Look for configuration and set it to true - catalogSearch3Enabled=true

For users to recommend, they should have the below required workflows to Recommend
 1. Recommend to Peer
 2. Access Recommendations Tile
 3. Access Personalized Recommendations

Scenarios where you can see this feature:

1. Recommending Collections

-
From the User homepage, navigate to Collections link
- Choose the collection you want to Recommend
- Click on the options icon (3 vertical dots) and select Recommend

Recommend_1.jpg

 

- Now when you search for a user, you should be able to see the suggested values and the entity configured in the search configuration. (Below you should see the email address currently configured)

Recommend_2.jpg

2. Recommending Items from Catalog 3 homepage.

- This will be applicable only when you Recommend items from the catalog search homepage.

Recommend_3.jpg

- Note: If you navigate to the item details page and then Recommend, this feature will not work. (Currently this feature is in Beta, future releases should enable this feature across the application)

Recommend_5.jpg

3. Searching for users from Instructor home page

- When an Instructor searches for users to add to a Scheduled Offering, they should be able to entity ID displayed.

Recommend_4.jpg

Keywords

LRN-16921, type-ahead, Enhancement, Identifier, Recommendation , KBA , LOD-SF-LMS-CAT , LMS Catalog , LOD-SF-LMS , SuccessFactors Learning , Product Enhancement

Product

SAP SuccessFactors Learning 1705