SAP Knowledge Base Article - Public

2481654 - Org Chart - matrix manager info visible even when "Hide matrix manager info" option is selected

Symptom

  • matrix manager reports are visible in the Basic Org Chart even when ""Hide matrix manager info in V12 Org Chart"" option is selected under Admin Center -> Org Chart Configuration -> Basic Org Chart

Environment

  • BizX Platform

Reproducing the Issue

  • under company info/Basic Org Chart we are able to see all reports , direct reports and matrix manager reports under display option
  • we have not defined any matrix manager in the UDF - hence we would like to hide the matrix manager option under display
  • the option "hide the matrix manager option v12 org chart" is selected
  • matrix manager reports still showing in the Org Chart

Cause

  • expected behavior

Resolution

Example:

Manager A has matrix reports B and C - so I am able to see that A is a matrix manager for B and C in the V12 Org Chart. However, suppose A also has a direct report D, and D has a matrix manager X. If you check the box "Hide matrix manager info in V12 Org Chart" you should not be able to see that D has a matrix manager X unless you navigate to X to see that D is a matrix report of X. If you uncheck that box, you would see on the org chart node for D a button that says "+1 Matrix manager" which allows you to see a list of D's matrix managers. This is the only thing that checkbox would hide.

orgchart_hide_matrix_2017-05-06_15-37-53.png

hide_option_selected_2017-05-30_09-03-50.png

When the option is not selected we do see "+1 Matrix Manager":

hide_option_NOT_selected_2017-05-30_09-03-50.png

See Also

Keywords

  • Org Chart
  • Basic Org Chart
  • Matrix Manager
  • Matrix reports
  • Admin tool
  • Org Chart Configuration
, KBA , LOD-SF-PLT-ORG , Org Chart Issues (LnR checks) , LOD-SF-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Suite all versions