In Integration Center, when running report “JobApplicationQuestionResponse” the job processes for a long time [hours] then it fails with following error message:
“java.lang.NullPointerException: while trying to invoke the method com.successfactors.legacy.bean.ScaleRatingBean.getScaleBeanList() of a null object loaded from local variable 'scaleRatingBean’”
SuccessFactors BizX - Recruiting Management(RCM)
Reproducing the Issue
1. Login to instance
2. Navigate to Admin Centre> Integration Center> My Integration> Create/Edit “JobApplicationQuestionResponse” report> Review and Run> Run Now.
3. "JobApplicationQuestionResponse" is just a report created to fetch prescreening question response and put the file to the sftp server.
4. Job run successfully.
To check the job status and error:
5. Now navigate to Admin Centre> Execution Manager Dashboard > Integration Center(left end tab)> check for the Event log
6. When you see the event log, the job took long time to process and finally failed with “java.lang.NullPointerException" error.
This issue has been confirmed as a defect/bug and the fix for this issue will be in B1708 release which is scheduled in the month of August in Preview and in September in Production.
Integration Center Prescreening Question Response JobApplicationQuestionResponse , KBA , LOD-SF-RCM-API , Webservices & APIs , Problem