SAP Knowledge Base Article - Public

2481543 - Integration Center Job- Report “JobApplicationQuestionResponse" fails with “java.lang.NullPointerException" error

Symptom

In Integration Center, when running report “JobApplicationQuestionResponse” the job processes for a long time [hours] then it fails with following error message:

 “java.lang.NullPointerException: while trying to invoke the method com.successfactors.legacy.bean.ScaleRatingBean.getScaleBeanList() of a null object loaded from local variable 'scaleRatingBean’”

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

1. Login to instance

2. Navigate to Admin Centre> Integration Center> My Integration> Create/Edit “JobApplicationQuestionResponse” report> Review and Run> Run Now.

3. "JobApplicationQuestionResponse" is just a report created to fetch prescreening question response and put the file to the sftp server.

4. Job run successfully.

Job Successful.png

To check the job status and error:

5. Now navigate to Admin Centre> Execution Manager Dashboard > Integration Center(left end tab)> check for the Event log

Execution Manager.png

6. When you see the event log, the job took long time to process and finally failed with “java.lang.NullPointerException" error.

Event log failed.png

full event log.png

 

Resolution

This issue has been confirmed as a defect/bug and the fix for this issue will be in B1708 release which is scheduled in the month of August in Preview and in September in Production.

Keywords

Integration Center Prescreening Question Response JobApplicationQuestionResponse , KBA , LOD-SF-RCM-API , Webservices & APIs , Problem

Product

SAP SuccessFactors HCM Core 1702