2481383 - Processing types "Part Consumption from Consignment Stock" and "Part Return from Consignment Stock" missing in the ticket Item Processing

SAP Knowledge Base Article - Public

2481383 - Processing types "Part Consumption from Consignment Stock" and "Part Return from Consignment Stock" missing in the ticket Item Processing

Symptom

Processing Types "SRP2 - Part Consumption from Consignment Stock" and "SRP4 - Part Return from Consignment Stock" are missing while adding Item Processing in the Work Ticket

Reproducing the Issue

1. Navigate to Service Work Center

2. Open any Work ticket

3. Navigate to Service and Repair facet

4. Add new Item

5. Select drop-list Processing

 Processing Types "SRP2 - Part Consumption from Consignment Stock" and "SRP4 - Part Return from Consignment Stock" are missing

Cause

These two Processing Types are added automatically during the standard process of confirmation action on item of processing type "SRP3 - Part Advance Shipment".

Resolution

This is the expected behavior.

If customer wants similar kind of processing types, then the Business Configuration fine tuning activity to add more user processing type code can be used to add customer specific type codes.

Also please make sure Key User should not choose the corresponding system processing type as "Part Consumption from Consignment Stock" and "Part Return from Consignment Stock" while creating new customer specific type codes.

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708