2481211 - Unable to find Outbound File in Payment Monitor Advance Filter View

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2481211 - Unable to find Outbound File in Payment Monitor Advance Filter View


You have set the payments status to In Transfer by taking the action as Create Payment File/Batch.

You can see the created Outbound File in Liquidity Management work center under File Management.

System shows No Records Found upon searching for this Outbound File in the Advance Filter of the Payment Management work center and Payment Monitor view.

Reproducing the Issue

  1. Go to Payment Management work center.
  2. Go to Payment Monitor view and Show Advanced Filter.
  3. Enter the Outbound File ID XYZ in the field Outbound File ID.

No Records Found.


When you create Outbound File and sent to bank, then it has no connection with it's payments, and then on a later date if you change the status of payments again from In Transfer to Ready for transfer and discard the file.

(Discarded the payment file : XYZ).

During such instances, you will still find the Outbound File Under the File Management of Liquidity Management work center but No Records Found in the Payment Monitor view of Payment Management work center.


 Since the Outbound File status is independent and does not depend on it's payments anymore after the file is created, it will continue to show in the Liquidity Management even after the payments status were changed to Ready for Transfer and Discarded the file.

 This is the expected system behavior.


KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To


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