2481114 - ORD: custom fields blank for user report

SAP Knowledge Base Article - Public

2481114 - ORD: custom fields blank for user report

Symptom

  • LMS Custom fields values are not shown for manager when executing Learning reports in ORD.
  • This data is visible for ORD admin reports.

Environment

  • SAP SuccessFactors HCM suite
  • Learning Management System (LMS)
  • Analytics > Online Report Designer (ORD)

Cause

  • Users in LMS are not permitted to view custom columns.
  • Admins on the other hand can be granted this permission

Resolution

Please support the following enhancement request:

https://influence.sap.com/D49337

Workaround:

  • The user who needs to see custom column data should be an admin in LMS.
  • The following workflow should be granted to the role assigned to the admin: "view user custom column" (under User management group)

See Also

Please see the references section for KBAs on how to create an LMS admin, assign a role and ORD specific permissions.

Keywords

SuccessFactors, Learning, LMS, Analytics, ORD, online report designer, custom field, custom column, user report, admin report, view user custom column , KBA , LOD-SF-LMS-ORD , Online Report Designer , LOD-SF-ANA-ORD , Online Report Designer , Product Enhancement

Product

SAP SuccessFactors HCM Core 1705