Products are missing in sales quote preview.
Reproducing the Issue
- Go to the Sales work centre.
- Select the Sales Quotes view.
- Create a new sales quote.
- Add products to the quote.
- Set the sales quote as lost.
- Click the Actions button.
- Choose the Preview option.
- You see that no products are displayed in the Preview.
This is the expected system behaviour.
As soon as the sales quote is set to lost the status changes automatically to Completed, the sales quote cannot be modified anymore and the items are considered as rejected.
KBA , SRD-CC , Cross Components , How To