SAP Knowledge Base Article - Public

2480068 - Is it possible to increase the maximum limit of Attachment Storage Allocation to more than 1000G?

Symptom

Is it possible to increase the maximum limit of Attachment Storage Allocation to more than 1000G?

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

User is unable to upload an attachment and is getting an error "Storage limit is exceeded" when trying to upload attachments on any module page as described in 2460129 - Error: The file size exceeds the maximum file size limit - BizX.

Cause

You have reached the limit of your instance’s Attachment Storage Allocation.

Resolution

Old attachments need to be removed directly from the module page where it was uploaded. There is no "Delete" option within Manage Document Page in Admin Center.

Should you require more storage than 1000GB, please submit an incident with Cloud Product Support with the following details:

1. Business Impact
2. CompanyID and Data Center
3. Requested Storage Limit

See Also

2774374 - Is it Possible to Increase Storage Limit More than 1000 GB?

2087423 - Attachment Support File Storage - BizX Platform

2460129 - Error: The file size exceeds the maximum file size limit - BizX

Keywords

File Storage Management , KBA , LOD-SF-PLT-DOC , Document Management , Problem

Product

SAP SuccessFactors HCM Core 1702