SAP Knowledge Base Article - Public

2479633 - Unable to see any user roles, only the Viewer role is available in SAP Analytics Cloud

Symptom

Only the "Viewer" Role is available within SAP Analytics Cloud. No other roles are available.

You have bought Analytics Standard or Planning Standard licenses.

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Environment

  • SAP BusinessObjects Cloud

Reproducing the Issue

  1. Browse to <YourTenantURL>.<data center>.sapbusinessobjects.cloud
  2. Go to Security -> Roles
  3. Only "Viewer" role is available

Resolution

This problem can only be fixed by the Cloud Operations team. Please create an incident with SAP Support using the component LOD-ANA-PL or LOD-ANA-BI

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, unreachable, down, not responding, cannot connect, License assignment of the Planner_Reporter Role seems incorrect in BusinessObjects Cloud
, KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0