SAP Knowledge Base Article - Public

2479444 - Route Map is incorrect when creating a requisition from Position Org chart

Symptom

When you are creating a requisition from Home >> Recruiting, the route map followed in the requisition approval process is as designed. But when you create a requisition from the Position Org chart using the same requisition template, some of the steps in the same route map are skipped.

Example: you have a pre-defined a route map in Recruiting with the following path Hiring Manager->HRBP->Recruiter. When you create a requisition from Home >> Recruiting, the requisition follows this route map for the approval process. However when you create a requisition from the Position Org chart, the route map is changed to HM->Recruiter.

Cause

This issue occurs when you are not sending over a user for the role which was configured as one of the approvers in the Route Map.

Resolution

You should confirm that the roles that have been included in the Route Map, are populated in the requisition from the Position in EC. If valid users aren't coming over from the EC position correctly to the requisition, then the route map will skip the missing user step and will be shortened to only include the roles that are present in the requisition when it is created. This is working as per design.

Keywords

Route map incorrect Position management , KBA , LOD-SF-RCM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Recruiting all versions