2479089 - Standard ‘Performance and Competencies’ Dashboard and ‘Competency’ Dashboard are blank.

SAP Knowledge Base Article - Public

2479089 - Standard ‘Performance and Competencies’ Dashboard and ‘Competency’ Dashboard are blank.

Symptom

'Performance and Competencies Dashboard' and ‘Competency Dashboard' are standard Dashboards available in the Success Store.
These Dashboards do not fetch any data for certain Performance Management forms.

Environment

SuccessFactors Dashboard

Reproducing the Issue

  1. Navigate to the Dashboard under concern:
    Analytics / Reporting > Dashboards
  2. Expand the Filters section.
  3. Choose the form template(s) under concern, from the Datasets option.
  4. Apply Filters.
    No data is fetched in spite of choosing the correct filters.
    Other Dashboards / tiles like the 'Performance Management Dashboard' and 'Form Status' display data for the same templates + Filter combination.

Cause

The ‘Performance and Competencies’ Dashboard and ‘Competency’ Dashboard are built to use Competencies as the driving data source.
As a result, they will display data only for forms which have competencies associated in them.
If the PM form doesn’t have any competencies associated / linked, the aforementioned dashboards will not fetch data from the form.
This is applicable even the form overdue and form workflow tiles in these dashboards, since all the tiles in one Standard Dashboard will use the same datasource.

Resolution

Use the Performance Dashboard or the individual tiles available for tracking forms.

Keywords

Performance and Competencies Dashboard
Blank
Template , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors HCM Core 1705