2478638 - Missing feature in SAP Jam- I cannot find a feature that should be available

SAP Knowledge Base Article - Public

2478638 - Missing feature in SAP Jam- I cannot find a feature that should be available

Symptom

There is a feature that is mentioned in one of the SAP Jam guides but I cannot find it in SAP Jam

Reproducing the Issue

A feature is mentioned in one of the SAP Jam user guides. 

A Company Administrator (who has access to all features for a company instance) checked but cannot find this feature within SAP Jam. 

Cause

  • There are 4 editions of SAP Jam Collaboration available: 

1. SAP Jam Collaboration, basic edition

2. SAP Jam Collaboration, advanced edition

3. SAP Jam Collaboration, advanced plus edition

4. SAP Jam Collaboration, enterprise edition

  • Each edition has different features availble, each edition after the basic edition has more features than the preceding editions. 

Resolution

  • To make a feature that isn't currently available in your edition of SAP Jam you need to upgrade your edition of SAP Jam
  • To do so please reach out to your Sales Rep or CSM.

Keywords

  • version
  • function
  • missing
  • cannot find
, KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam 1207 ; SAP Jam 1210 ; SAP Jam 1302 ; SAP Jam 1305 ; SAP Jam 1308 ; SAP Jam 1311 ; SAP Jam 1402 ; SAP Jam 1405 ; SAP Jam 1408 ; SAP Jam 1411 ; SAP Jam 1502 ; SAP Jam 1505 ; SAP Jam 1508 ; SAP Jam 1511 ; SAP Jam 1602 ; SAP Jam 1605 ; SAP Jam Collaboration 1608 ; SAP Jam Collaboration 1611 ; SAP Jam Collaboration 1702 ; SAP Jam Collaboration 1705 ; SAP Jam Collaboration 1708