- Cannot import an Excel file to create a model in SAP Analytics Cloud (SAC) in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
- The error "An error exception occurred in the Data Acquisition service." occurs
- SAP Analytics Cloud
Reproducing the Issue
- Create an Excel file with data in Column A-E and Row 1-10 to make a crosstable from A1 to E10.
- Input any value in a cell that is not next to this crosstable, such as inputting "1" in Cell I2.
- Log into SAC.
- Go to Create -> Model ->Import a file from your computer.
- Choose that Excel file and click Import.
- The error "An error exception occurred in the Data Acquisition service." shows.
In this situation, there is a crosstable and a separate cell in this Excel file. So when importing this Excel file, it tries to create a model based on a crosstable and a separate cell. It will fail because it doesn't fit the structure of a model in SAC.
Delete the cell or add the cell into the crosstable.
- Help resources
- Help portal
- SAP community network ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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