SAP Knowledge Base Article - Public

2478286 - When should I update my Cloud Agent in SAP BusinessObjects Cloud?

Symptom

Some updates in SAP BusinessObjects Cloud require you to update your SAP BusinessObjects Cloud agent.

Environment

  • SAP Analytics Cloud 2017.9 onwards

Reproducing the Issue

You have schedule importing data from different data sources and you want to be sure that you have the correct version of the SAP BusinessObjects Cloud Agent so your users can create new models and your current imports won't fail.

Cause

Improvements in SAP BusinessObjects Cloud require modifying different parts of the software, including SAP BusinessObjects Cloud Agent. This is the only part that is required to be installed on-premise and requires manual update from Administrators.

Resolution

From update 2017.9 onwards, administrators will receive an in-app notification indicating the need to update the Cloud Agent. Every newer Cloud Agent version made available for customers to update is compatible with the current version of SAP BusinessObjects Cloud.

See Also

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Keywords

update, agent, c4aagent, boc, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, C4A, BOC, connecting, import, SBOC, SAC, SAP Analytics Cloud , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0