2478221 - Error Message: " Determination of source inventory failed for product ABC", While Creating Outbound delivery with Release for Return to Supplier

SAP Knowledge Base Article - Public

2478221 - Error Message: " Determination of source inventory failed for product ABC", While Creating Outbound delivery with Release for Return to Supplier

Symptom

When we try to create an Outbound Delivery with Release for Return to Supplier (Delivery Request PQR) we get below list of errors although we have checked stock overview for Material ABC has enough quantity available in DEF location.

Determination of source inventory failed for product ABC
Error during warehouse request release
Error processing warehouse request; action not executed
Inventory in logistics area not available
Action failed
Save failed; refresh list to perform further actions

Reproducing the Issue

  1. Go to the Outbound Logistics work center.
  2. Select the Delivery Control view and the sub-view Delivery Proposal.
  3. Select Return to Supplier Proposals from the Show drop-down.
  4. Search for the relevant proposal for which, you want to create Outbound Delivery.
  5. Select the searched proposal and choose Create Outbound Delivery with release.

Determination of source inventory failed for product ABC
Error during warehouse request release
Error processing warehouse request; action not executed
Inventory in logistics area not available
Action failed
Save failed; refresh list to perform further actions

However, stock overview is showing that enough product is available in the logistics area.

Cause

When you choose 'Post Goods Issue' button, 'Create Outbound Delivery and Goods Issue' screen opens up. In this screen, there is a 'Restricted' field drop-down.
For product return to supplier scenario, this field is automatically filled as 'Yes'. This means only stock which is marked as 'Restricted' can be used.
In this case, there is no stock available which is marked as 'Restricted' and that is why you are getting the error.

The reason why it is designed so, because normally when you get product from supplier, you may want to mark product returns (e.g. damaged products) as 'Restricted' stock, so to differentiate product returns from other products.

Resolution

Kindly choose option Post Goods Issue for Delivery proposal, In  'Create Outbound Delivery and Goods Issue' screen , select 'No' from 'Restricted' drop-down. After doing so, system will not give any error and you will be able to successfully post the goods issue.

Keywords

KBA , AP-ODP-ODR , Outbound Delivery Request , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708