An API call update the application of an Candidate changing his status in the pipeline.
The email templates defined under:
Admin Centre > Applicant Status Configuration
are not triggered.
Reproducing the Issue
Update the status of an application via ODATA upsert
At the present the system is not designed to trigger the emails when the action is done via API call.
The emails alre sent only if the action is done manually via User Interface.
We suggest to post an Enhancement Request on Community Portal if you wish to have this functionallity implemented in future releases
Application Status , KBA , LOD-SF-RCM-API , Webservices & APIs , Problem