2477432 - Application Error when setting termination date during Termination

SAP Knowledge Base Article - Public

2477432 - Application Error when setting termination date during Termination

Symptom

Application error is received when setting a termination date on employee's termination

Environment

  • SAP SuccessFactors Employee Central
  • v12 / People Profile (PP3)

Reproducing the Issue

1. In Employment Information page of employee, click on Take Action > Terminate.

2. Select Terminate then set a Termination Date.

Termination_MSS.png

An application error occurs upon setting the termination date.

Application_Error_Termination_MS.png

Cause

This is a configuration issue with the termination rule assigned to the time account type and occurs when booking dates of the time accounts are being moved/changed in the rule.

Product Support - See internal memo for log example

Examples of incorrect configuration are shown below:

Example1.png

Example2.png

Resolution

When booking date adjustment are needed for time accounts, use an interim account update rule. See Interim Time Account Updates section of our Employee Central Time Off Implementation Guide for further information.

Keywords

Time Off, termination rule, termination date, application error, booking date, interim account update, time account, time account type, termination, ECT-65782 , KBA , LOD-SF-EC-TIM , Time-Off , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Suite all versions