2477008 - External Career site- Title field picking company name under background element

SAP Knowledge Base Article - Public

2477008 - External Career site- Title field picking company name under background element

Symptom

Title field picking the company name under Previous Employment background element

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

1. Go to External Career Site and register.

2. On the candidate profile page, when you try to update the fields Title and company under Previous Employment background element, you will notice that field title is picking the same data/value given in the Company name field.

3.  For e.g. If I enter company name- CS and title- Support Engineer and Save it. After Saving title get changed automatically and show title "CS".

BG Element.png

Cause

Wrong mapping done in Standardized mapping in Admin Center

Resolution

1. Login to instance

2. Navigate to Admin Centre> Manage Recruiting Standardization Mapping

3. Check how mapping is done for the field Title under Previous Employment background element.

4. In the below screenshot, you can see that Title field is mapped to the Company Name field.

Mapping.png

5. When you save the candidate profile, due to this mapping, Job Title field was picking the data from the Company Name field.

6. Change the mapping for the Job Title field to Title field from the dropdown. 

7. If you are not using LinkedIn Integration, then it is not required to do this mapping. You can leave it blank.

8. Save the changes to correct the error on the external career site.

9. If you see similar issue with other fields, please check the mapping under Manage Recruiting Standardization Mapping for the affected field.

Keywords

Background element Previous Employment background element Extrenal Career site , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1705