2476811 - sapjco3.dll: Can't load IA 64-bit .dll on a AMD 64-bit platform error whe importing data in SAP BusinessObjects Cloud

SAP Knowledge Base Article - Public

2476811 - sapjco3.dll: Can't load IA 64-bit .dll on a AMD 64-bit platform error whe importing data in SAP BusinessObjects Cloud

Symptom

After configuring SAP BusinessObjects Cloud Agent, you import data from one of your servers and you get the following error in Tomcat:

sapjco3.dll: Can't load IA 64-bit .dll on a AMD 64-bit platform

Environment

  • SAP Analytics Cloud 2017

Cause

The architecture of the Tomcat server and the Java Connector (JCO) driver are different.

Resolution

Download the correct version for your Operating System and Tomcat server.

Download_JCO.png

See Also

Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0