SAP Knowledge Base Article - Public

2476620 - Next Button Not Working During New Hire Process


The Next button in the top-right corner of New Hire is not working when using the older UI (non PP3). Nothing happens when the button is clicked.


  • SAP Successfactors HCM cloud
  • Employee Central

Reproducing the Issue

  1. Navigate to Add New Employee
  2. Try to click Next in top-right corner



The issue has been identified and logged under JIRA UI-10545.


  • This issue is scheduled to be addressed in release b1708; however this is on a best endeavour basis and not a guarantee of delivery in this release.
  • The targeted release may change without prior notification. 

Temporary Workaround:

This issue can be avoided by re-sizing the window to a very small size, then clicking the Next button again.


SuccessFactors , Success Factors , SF , EC , user interface , UI 10545 , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , Bug Filed


SAP SuccessFactors HCM Core 1705