SAP Knowledge Base Article - Public

2476414 - Benefit Employee Claim fails with ValidationException

Symptom

Benefit Employee Claim fails with ValidationException for a few users. For others, the import is successful.

Environment

Employee Central: Global Benefits

Resolution

Check the Eligibility Rule for the Benefit and make sure that the user's data fulfills the eligibility criteria.

Keywords

Eligibility_rule , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705