2476137 - Error: 'Registration of tp <tp name> from PROXY host <Host Name> not allowed' when refreshing a report based off an SAP Data Source in Crystal Reports

SAP Knowledge Base Article - Public

2476137 - Error: 'Registration of tp <tp name> from PROXY host <Host Name> not allowed' when refreshing a report based off an SAP Data Source in Crystal Reports

Symptom

  • Fail to connect to the SAP System.
  • Error when refreshing a report based off a BEx Query in Crystal Reports.
  • Error when refreshing a report based on an SAP Data Source, like SAP Table, InfoSet,... from Crystal Reports.
  • When attempting to create, or refresh a report based off an SAP Table, SAP Infoset, or SAP BW BEx Query in Crystal Reports designer, it fails with the error:
        
      "Database Connector Error: 'CPIC-CALL:'SAP_CMACCPTP:rc=20
        
       LOCATION     SAP-Gateway on host <Host Name>
       ERROR          registration of tp <TP Name>
                           from PROXY host <Host Name> not allowed
       TIME              <Date and Time>
       RELEASE        <SAP Version>
       COMPONENT   SAP-Gateway
       VERSION       <Version Number>
       RC                 <RC number>
       MODULE         <Module Name>
       LINE               <Line Number>
       COUNTER        <Number>"      

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
         
  • SAP Netweaver 7.3
  • SAP Netweaver 7.4
  • SAP Netweaver 7.5

Reproducing the Issue

  1. In Crystal Reports designer, open a report based on an SAP Data Source, like an SAP Table, or SAP BW BEx Query.
        
  2. Refresh the report, and notice it fails with the error:
           
     "Database Connector Error: 'CPIC-CALL:'SAP_CMACCPTP:rc=20
        
       LOCATION     SAP-Gateway on host <Host Name>
       ERROR          registration of tp <TP Name>
                           from PROXY host <Host Name> not allowed"  

Cause

  • The SAP Netweaver Gateway configuration prevents Crystal Reports from connecting to the SAP System.

Resolution

  • To resolve this issue, modify the SAP Gateway security to allow Crystal Reports to connect to the SAP System.
            
  • To update the SAP Gateway to allow your user, or computer, or external application to connect to the SAP System, contact your SAP BASIS Administrator. 
       
  • Additional Information:
    • Crystal Reports TP is: CRW32   
    • For information on how to configure the SAP Gateway, see the SAP Note: 1408081 - Basic settings for reg_info and sec_info    
    • If you have any questions or issues setting security for the SAP Gateway, create an incident for the SAP Gateway support, under the component: BC-CST-GW

Keywords

cr designer, cr, SAPBW , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , BC-CST-GW , Gateway/CPIC , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016