2475778 - Error: Unable to determine the EventReason for the proposed change(s)

SAP Knowledge Base Article - Public

2475778 - Error: Unable to determine the EventReason for the proposed change(s)

Symptom

This error appears when trying to edit job information via ESS(using the pencil icon)

ERerr1.jpg

 

Environment

Employee Central: Business Rules

Reproducing the Issue

1. Edit job information or compensation information

2. Save changes

3. Error or Application error occurs

Cause

This error message appears when a business rule is used to determine the event reason if it is not configured correctly

A catch all rule should be an always true rule triggered as an onSave rule

 2017-06-28_14-18-12.png

Resolution

The rule should be something like this making sure it is an always true rule

2017-06-28_14-18-33.png

Keywords

Parameter Event reason Cross Portlet Unable to determine the EventReason for the proposed change(s) Catch All , KBA , eventreason , LOD-SF-EC-RUL , Business Rules & Event Derivation , LOD-SF-EC-JOB , Job Information & Propagation XML , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705