While users launches AICC Wrapper Enabled Course - completion is being recorded when the user clicks 'agree', however when the user selects 'disagree' the failure status is not being recorded .
Learning Management System
Successfactors Learning Management System
Reproducing the Issue
With below ITEM/Content level configurations. If the users launch the course and Disagree the AICC Wrapper enabled course, then the failure status is not recorded in the system.
As per the system design if an user clicks on "disagree" then the sytem will not register any completion/failure status.
This functionality is working as per the system design.
We recommend customers to post an IDEA on our community portal regarding this and our engineering team would assess the requirement to proceed for product enhancement for this functionality accordingly.
AICC Wrapper failure Disagree AICC Wrapper failure status not recorded LRN-18243 , KBA , LOD-SF-LMS-ITE , LMS Items , Problem