2475495 - Route map is not available in SuccessFactors after triggering job requisition from SAP

SAP Knowledge Base Article - Public

2475495 - Route map is not available in SuccessFactors after triggering job requisition from SAP

Symptom

Route map is not available in SuccessFactors system when SAP system triggers a requisition where all the approvers are integrated

RouteMap1.JPG

Environment

Recruiting Management (RCM)

Cause

The route map is started with recruiter Role (R) instead of Originator 'O' role.

Resolution

The route map is started with recruiter Role (R) which is not correct because the API user creating the requisition should send the requisition information to Originator 'O' role. The SuccessFactors user ID of the user should be sent to the originator field during the initial transfer only.

The route map should start with Originator 'O' role.

Keywords

no route map SAP system job requisition , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions