2475493 - Problem with button "Print Certificate" on Learning History

SAP Knowledge Base Article - Public

2475493 - Problem with button "Print Certificate" on Learning History

Symptom

The "Learning History" on user side is displayed without "Completion Status" and also there is no button "Print Certificate" for External Events.

Environment

Successfactors LMS

Learning Management System

Resolution

This is expected functionality that External Event record doesnt exists in LMS and also we dont provide any completion status while recording the event so completion status will not show up in learning history.

Also the Print Certificate option will not show for External Events and Unsuccessful completion of the Item in LMS.

Keywords

Print Certificate Misisng in Learning History

Print Certificate



, KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions