The "Learning History" on user side is displayed without "Completion Status" and also there is no button "Print Certificate" for External Events.
Learning Management System
This is expected functionality that External Event record doesnt exists in LMS and also we dont provide any completion status while recording the event so completion status will not show up in learning history.
Also the Print Certificate option will not show for External Events and Unsuccessful completion of the Item in LMS.
Print Certificate Misisng in Learning History
, KBA , LOD-SF-LMS , SuccessFactors Learning , Problem