SAP Knowledge Base Article - Public

2475471 - LMS: Jam tile not showing in program page

Symptom

When editing a program, Jam tile does not appear.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

1. Admin> Learning> Program

2. Search and edit a program.

Actual Result:

nojam.jpg

 

Expected Result:

programjam.jpg

Cause

Possible causes:

1. Jam integration is not enabled in LMS

2. Native LMS instance is being accessed to edit program.

Resolution

1. To associate programs with SAP Jam groups, you need to enable SAP Jam integration in System Admin> Configuration>  System Configuration> LMS_ADMIN .

    Set jamIntegrationEnabled to true.

Note: You can also refer on our help file and search for Learning Program Jam Tile.

help.jpg

helpfile.jpg

 

2. Jam tile in a program will only appear when accessing Learning Administration via BizX instance.

Keywords

program jam tile, jam group, SAP Jam Groups, jamIntegrationEnabled , KBA , LOD-SF-LMS-PRO , LMS Programs , LOD-SF-LMS-JAM , Jam Integrations , Problem

Product

SAP SuccessFactors HCM Core 1705