SAP Knowledge Base Article - Public

2475208 - Deleting tem type of a sales order

Symptom

You want to delete an Item Type but it's used in a Sales Order. You cancel the sales order but it declines due to the status of the sales order being Complete.

Reproducing the Issue

1. In Business Configuration, find activity Sales Orders
2. click Maintain Item Types
3. select the Item Type you want to delete and click the Delete button

-> Item Type cannot be deleted because it is being used in a sales order. This sales order is cancelled however.

Cause

An Item type which is being used by a sales order cannot be deleted, even if the sales order is cancelled.

Resolution

This is the expected system behaviour.

Keywords

KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711