SAP Knowledge Base Article - Public

2475179 - LMS: Missing icons when adding an item

Symptom

'Scheduled and Online' and 'Online Only' are missing when an admin adds a new item.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

1. Admin> Learning> Items> Add New

Actual Result:

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Expected Result:

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Cause

Missing workflow in admin's role.

Resolution

1. System Admin> Security> Role Management

2. Search for the admin's role and edit.

3. Go to Workflows tab> add one or more from list.

4. Expand all and add 'Edit Online Settings'.

Keywords

add new item, missing options to add new item, scheduled and online, online only , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1702