2474968 - Goals are not visible in PM Form - Performance Management v12A

SAP Knowledge Base Article - Public

2474968 - Goals are not visible in PM Form - Performance Management v12A

Symptom

In PM Form goals are not visible, however, it is visible in Goals tab under Goal plan.

Environment

Performance Management v12A

Reproducing the Issue

1. Login to the instance

2. Navigate to Performance Management tab

3. Open the affected form

4. Goals are not visible in the form

5. Navigate to Goal Management Tab

6. Goals are visible under the associated Goal plan

Cause

There is a known issue when the CPM integration is enabled and permissions have not been granted for CPM, the goals on the form do not appear.

Resolution

To resolve this there are 2 options as below:

1. Disable the CPM/PM integration until the permissions are configured. (Form Template Settings > Select Form > Disable the two PM/CPM Achievements tab switches)
or 
2. Grant the impacted user Achievement and Feedback permissions for the form subject.

Keywords

Goals are not visible in PM form No Goals in PM form Goal in PM form Goals not populating , KBA , LOD-SF-PM-GM , Goals in PM Form , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SAP SuccessFactors HCM Suite 1605 ; SAP SuccessFactors HCM Suite 1608 ; SAP SuccessFactors HCM Suite 1611 ; SAP SuccessFactors HCM Suite 1702 ; SAP SuccessFactors HCM Suite 1705 ; SAP SuccessFactors HCM Suite 1708 ; SuccessFactors HCM Suite 1204 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1411 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508