SAP Knowledge Base Article - Public

2474948 - Irrelevant message on decline of time off workflow

Symptom

The pop up message on decline of time off workflow doesn't makes sense

Environment

Successfactors - Employee Central

Reproducing the Issue

When manager declines any leave applied by his team member, a pop message appears on the screen for the manager with irrelevant information. (repetitive user names)

1. Employee Applies leave

2. The leave is now pending for approval.

3. Manager declines the workflow and a pop up message opens up which doesn't make sense.

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Resolution

This is currently an expected behaviour. 

This message token is "The" + ( event reason + subject user name ) + "For" +(subject user name) + "will be cancelled and" + 
(initiator user name) + "the request initiator will be notified. Are you sure you want to Decline? "

Here, Event Reason is request type + date i. e "The Sickness(05/01/2017 - 05/03/2017)"

Subject user name ="Aanya Singh"

Initiator user name ="Aanya Singh"

There is an enhancement raised to make this as a more meaningful message.

The Enhancement has no fix date, and is currently in discussion. You can track the release of this Enhancement by checking the release notes in each release for ECT-65857.

Please reach out to your CSM for help in tracking of ECT-65857 is required.

Keywords

time off decline workflow message , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Suite all versions