SAP Knowledge Base Article - Public

2474916 - How to grant SAP Jam access to users in BizX if your BizX instance is using RBP (Role Based Permissions)

Symptom

  • Before a user can access SAP Jam they need to be granted SAP Jam access permissions in BizX

Environment

  • SAP Jam
  • Successfactors Platform

Resolution

There are two steps involved:

  1. Create a Permission Group (if the desired group of users does not already exist). This group will contain the users that you want to grant SAP Jam access to.

  2. Create a Permission Role Here you specify what permissions users in this role should have. Then you add the Permission Group to the role.

Step 1: Create a Permission Group

  1. In BizX go to 'Admin Center' section
  2. Under 'Manage Employees' hover the mouse over 'Set User Permissions' and click on 'Manage Permission Groups':

manage permission groups.jpg

3. Click on 'Create New', enter a Group Name, select the Group Members and click 'Done'. These will be hte users that you want to grant SAP Jam access to:

create new permission group.jpg

Step 2: Create a Permission Role

  1. In BizX go to 'Admin Center' section
  2. Under 'Manage Employees' hover the mouse over 'Set User Permissions' and click on 'Manage Permission Roles'
  3. Enter a Role Name (1), Click on Permissions (2), in the Permission setting section click on 'General User Permissions' (3), select the 'Jam Access' tickbox, and click on 'Done'

permission role details.jpg

4. Grant the role to the relevant group. To do this click on 'Add' then click on 'Select':

select.jpg

Next select the tickbox for the Permission Group you created in step 1 and click on 'Done'.

grant this role to.jpg

This group of users will have SAP Jam access after the next nightly/Detla sync between BizX and SAP Jam. Please see KBA 2152655 for information on the nightly syncs.

If you do not want to wait until the nightly sync you can also request the sync to be triggered manually by creating an official SAP Jam Support Incident.

Keywords

  • Jam access
  • accessing Jam
  • permissions
  • authorization
  • authorizations
, KBA , LOD-SF-JAM-ADM , Administrator Request , LOD-SF-PLT-RBP , Role Based Permissions , How To

Product

SAP SuccessFactors HCM Core all versions