2474781 - Error when clicking Item under To Do List

SAP Knowledge Base Article - Public

2474781 - Error when clicking Item under To Do List

Symptom

Getting below error message when clicking Items under To Do List:

Please report the following error to your system administrator:
while trying to invoke the method com.plateausystems.elms.bo.program.api.valueobject.ProgramVO.getProgramSysGUID() of a null object loaded from local variable 'prgVO'
java.lang.NullPointerException: while trying to invoke the method com.plateausystems.elms.bo.program.api.valueobject.ProgramVO.getProgramSysGUID() of a null object loaded from local variable 'prgVO'
at com.plateausystems.elms.client.struts.learner.program.ViewProgramDetailsAction.run(ViewProgramDetailsAction.java:141)
at com.plateausystems.elms.client.struts.StatefulBaseActionDelegate.invoke(StatefulBaseActionDelegate.java:520)
at com.plateausystems.elms.client.struts.TMSDelegatingTilesRequestProcessor.processActionPerform(TMSDelegatingTilesRequestProcessor.java:134)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:275)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java:781)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.struts.action.ActionServlet.service(ActionServlet.java)
at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java)
at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java:83)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java)
at com.plateau.foundation.servlet.TenantAwareDelegatingServlet.service(TenantAwareDelegatingServlet.java:95)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.webtoolkit.servlet.ExpiresFilter.doFilter(ExpiresFilter.java:372)
at com.plateausystems.elms.client.servlet.CachingFilter.doFilter(CachingFilter.java:46)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.foundation.servlet.PlateauFoundationSetupHandler.doFilter(PlateauFoundationSetupHandler.java:420)
at com.plateausystems.elms.framework.bootstrap.TMSPlateauFoundationSetupHandler.doFilter(TMSPlateauFoundationSetupHandler.java)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:720)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java:781)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.struts.action.ActionServlet.service(ActionServlet.java)
at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java)
at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java:83)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java)
at com.plateau.foundation.servlet.TenantAwareDelegatingServlet.service(TenantAwareDelegatingServlet.java:95)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.framework.throttling.APIThrottlingFilter.internalDoFilter(APIThrottlingFilter.java:115)
at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:113)
at com.plateausystems.elms.framework.throttling.APIThrottlingFilter.doFilter(APIThrottlingFilter.java)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.framework.usagestatistics.client.CollectUsageStatisticsFilter.internalDoFilter(CollectUsageStatisticsFilter.java:110)
at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:113)
at com.plateausystems.elms.framework.usagestatistics.client.CollectUsageStatisticsFilter.doFilter(CollectUsageStatisticsFilter.java)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.client.servlet.MondrianInitFilter.doFilter(MondrianInitFilter.java:60)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.websecurity.impl.servlet.StrutsParamFilter.doFilter(StrutsParamFilter.java:59)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.framework.csrfguard.LmsCsrfGuardFilter.doFilter(LmsCsrfGuardFilter.java:104)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:117)
at com.plateau.common.websecurity.impl.servlet.XSSScanFilter.doFilter(XSSScanFilter.java)
at com.plateausystems.elms.client.servlet.XssFilter.doFilter(XssFilter.java)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.successfactors.perflog.ui.PerfLogBaseFilter.doFilter(PerfLogBaseFilter.java:175)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:369)
at org.springframework.security.oauth2.consumer.OAuth2ClientContextFilter.doFilter(OAuth2ClientContextFilter.java:79)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.oauth2.consumer.OAuth2ClientContextFilter.doFilter(OAuth2ClientContextFilter.java:79)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.oauth2.provider.OAuth2ProtectedResourceFilter.doFilter(OAuth2ProtectedResourceFilter.java:46)
at com.plateausystems.elms.framework.oauth2.provider.impl.PlateauOAuth2ProtectedResourceFilter.doFilter(PlateauOAuth2ProtectedResourceFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at org.springframework.security.oauth2.provider.OAuth2AuthorizationFilter.doFilter(OAuth2AuthorizationFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at org.springframework.security.oauth2.provider.verification.VerificationCodeFilter.doFilter(VerificationCodeFilter.java:105)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.oauth2.provider.OAuth2ExceptionHandlerFilter.doFilter(OAuth2ExceptionHandlerFilter.java:36)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:97)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java)
at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java)
at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java)
at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.saml.SAMLLogoutProcessingFilter.doFilterHttp(SAMLLogoutProcessingFilter.java:192)
at org.springframework.security.saml.SAMLLogoutProcessingFilter.doFilter(SAMLLogoutProcessingFilter.java:92)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at org.springframework.security.saml.SAMLProcessingFilter.doFilter(SAMLProcessingFilter.java)
at com.plateausystems.elms.framework.sso.impl.saml.MultiAppDispatchSAMLProcessingFilter.doFilter(MultiAppDispatchSAMLProcessingFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.saml.SAMLEntryPoint.doFilterHttp(SAMLEntryPoint.java:101)
at org.springframework.security.saml.SecurityFilter.doFilter(SecurityFilter.java:53)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.saml.metadata.MetadataDisplayFilter.doFilterHttp(MetadataDisplayFilter.java:90)
at org.springframework.security.saml.SecurityFilter.doFilter(SecurityFilter.java:53)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:187)
at com.plateausystems.elms.framework.sso.impl.oauthtoken.LearnerOAuthTokenAuthenticationProcessingFilter.doFilter(LearnerOAuthTokenAuthenticationProcessingFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:79)
at org.springframework.security.web.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:117)
at com.plateau.common.websecurity.impl.servlet.XSSScanFilter.doFilter(XSSScanFilter.java)
at com.plateausystems.elms.client.servlet.XssFilter.doFilter(XssFilter.java)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.oauth2.provider.verification.BasicUserApprovalFilter.doFilter(BasicUserApprovalFilter.java:41)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:381)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:168)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at com.plateausystems.elms.client.servlet.SecurityFilterToBeanProxy.doFilter(SecurityFilterToBeanProxy.java:82)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.client.servlet.CheckOtherLogonFilter.doFilter(CheckOtherLogonFilter.java:121)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.client.servlet.ContentServletCheckLogonFilter.doFilter(ContentServletCheckLogonFilter.java:95)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.client.servlet.CheckLearnerLogonFilter.doFilter(CheckLearnerLogonFilter.java:235)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.webtoolkit.servlet.EncodingFilter.doFilter(EncodingFilter.java:297)
at com.plateau.common.webtoolkit.servlet.GZIPEncodingFilter.doFilter(GZIPEncodingFilter.java)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.webtoolkit.servlet.ExpiresFilter.doFilter(ExpiresFilter.java:520)
at com.plateausystems.elms.client.servlet.CachingFilter.doFilter(CachingFilter.java:46)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.foundation.servlet.JdbcResourceMonitorServletFilter.doFilter(JdbcResourceMonitorServletFilter.java:116)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.util.helper.test.automation.PlateauTestFilter.doFilter(PlateauTestFilter.java:114)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.client.servlet.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:299)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.webtoolkit.servlet.RequestLogger.doFilter(RequestLogger.java:189)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.common.webtoolkit.servlet.RequestInfo.doFilter(RequestInfo.java:77)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateausystems.elms.client.servlet.AlternativeSessionFilter.doFilter(AlternativeSessionFilter.java:78)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.plateau.foundation.servlet.PlateauFoundationSetupHandler.doFilter(PlateauFoundationSetupHandler.java:420)
at com.plateausystems.elms.framework.bootstrap.TMSPlateauFoundationSetupHandler.doFilter(TMSPlateauFoundationSetupHandler.java)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
at org.apache.catalina.session.FoundationSessionManagerValve.invoke(FoundationSessionManagerValve.java:47)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:676)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:208)
at org.apache.catalina.valves.SetCharacterEncodingValve.invoke(SetCharacterEncodingValve.java:37)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1500)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1456)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:807)

Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

1. Login to BizX Home Page and click on To Do List Tile

2. Select any one of the Overdue item to get the error:

    2017-05-17_10-08-36.png

    2017-05-17_10-12-08.png    

Cause

The error occurs due to the changes in Item Content level and Admin did not reassign the item to user after the change made to the Item.

Resolution

Please ensure to reassign the item once any changes has been made to item.

This should fix the issue.

Keywords

error with To Do List To Do Tile error To Do List , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions