SAP Knowledge Base Article - Public

2474557 - Low number of available time slots when scheduling an interview

Symptom

Interviewers have intergrated their outlook for interview scheduling. When I am trying to add an interviewers there are few time slots available to select. According to KBA 2464431, when outlook integration is set up, the availability comes directly for the interviewers outlook. Where exactly is the availability coming from?

Environment

Recruiting Management

Reproducing the Issue

When you add an interviewer and click 'Find Availability' there are few available timeslots.

little availability KBA.png

Resolution

1. The amount of timeslots appearing depends on the work hours the interviewer has set up in their outlook. To see this they will need to go File -> Options -> Calendar.

Outlook.png

  2. To add more time slots they will need to put more of a time gap between their start time and end time.

outlook1.png

  3. Now when you try to add an interviewer and find their availability, more time slots will appear.

update calendar KBA.png

Keywords

Interview Scheduling Calendar Outlook Integration Time Slots Work hours , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions