2474393 - Learning : Rules for Calendar Invites and ICS Attachments

SAP Knowledge Base Article - Public

2474393 - Learning : Rules for Calendar Invites and ICS Attachments

Symptom

How to setup ics attachments and send calendar invites

Environment

-SuccessFactors LMS

-Learning Management System

Resolution

1) When Virtual course segments are created:

If you select Send Vcalendar attachments as Calendar Invite, then the VLS segment notification is sent as a calendar invite and the scheduled offering notification is sent as an ICS attachment. The scheduled offering notification remains an ICS attachment because we do not want the client to overwrite the segment with the scheduled offering or the other way around.

If you do not select Send Vcalendar attachments as Calendar Invite, then both are sent as ICS attachments.

2) When these segments are deleted:

Calendar invite cancellations or ICS cancellations are sent depending on how you set Send Vcalendar attachments as Calendar Invite. If you select it, then calendar invite cancellations are sent. If you clear it, then ICS cancellations are sent.

Additionally, you must select Automatically send Scheduled Offering Enrollment Update Notification on Segment deletion to enable this.

Keywords

segment notification cancellation ics vcal VLS , KBA , LOD-SF-LMS-VLS , LMS Virtual Learning System , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708