2474009 - B1705 - Canceling the Approval Process

SAP Knowledge Base Article - Public

2474009 - B1705 - Canceling the Approval Process

Symptom

How to cancel an approval process which has been approved by the Supervisor/Approver if the user has not started a course?

Environment

Successfactors Learning

Learning Management System

Reproducing the Issue

Prior to B1705 release admins did not have an option to cancel an approval process which was approved by supervisor/approver. You could not remove an approval, which is problematic for approvals never executed.

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Resolution

You can go to a user record and mark an approved approval process as cancelled for online learning that is not yet started.

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In order to complete the training, the user must submit a new approval request. 

Keywords

Approval Process Canceling the Approval Process Cancel Approval Process , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning 1705