SAP Knowledge Base Article - Public

2471563 - Loading picklist never completes loading


  • Certain larger picklist never finish loading when clicking on the dropdown to see the values in the picklist.


  • SAP SuccessFactors HCM Suite
  • Employee Central
  • People Profile

Reproducing the Issue

  1. Log on to instance
  2. Either try to create a new employee or go to an existing employee and try to modify cerrtain porlet (like job information portlet).
  3. Click on a field dropdown that will pull in values (picklist). (Also known as Lazy loading).
  4. Notice that it does not show all values and it never finishes loading... (See example image below)



  • This is a known issue and is deemed to be a bug in the code.


  • Development has found that there is an incorrect "endIndex" command in the code that is causing the page view of all picklist values.
  • A fix for this issue is targetted to be released in b1705


ECT-65676, successfactors, employee Central, EC, picklist, lazy loading , KBA , LOD-SF-EC-PP3 , People Profile 3 , Problem


SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702