SAP Knowledge Base Article - Public

2471348 - E-Verify is getting triggered for candidates of non E-Verify locations

Symptom

E-Verify is determined by state/locations.

E-verify is set-up to trigger if the company code and location has a flag.

If a company code is listed and a location isn't flagged, e-verify will not run.

Environment

SAP SuccessFactors Onboarding - Company Structure

Cause

Misconfiguration on settings in SuperAdmin for the Company Structure (Location and any other Corporate Structure Level Properties)

If the key StartEverifyProcess is set in Level Property the EVerify process will be triggered even if candidate is not in a location for Everify

StartEverify.png

Resolution

To resolve this issue

  • Login to SuperAdmin
  • Go To Corporate Structure and open all the levels one by one to see if the key StartEverifyProcess is present in Level Properties
  • If key is present:
    • Delete the key and save the settings
    • Test with new candidate
    • Issue is resolved.

StartEverify2.png

  • Delete Key

StartEverify3.png

Keywords

Everify Start Process Key Non-Everify Candidate E-Verify by Location , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors Onboarding 1608