SAP Knowledge Base Article - Public

2471224 - Payment Information migration error: but bank details are inconsistent. Please correct the data.

Symptom

The Job Response file for Payment Information migration job has the error message: but bank details are inconsistent. Please correct the data.

Environment

Employee Central: Payment Information

Reproducing the Issue

  1. Navigate to Admin Center -> Upgrade Center
  2. Upgrade Payment Information
  3. Download and check Job Response file Admin Center -> Monitor Job

Cause

Inconsistent data

Resolution

A user can have only one Direct Deposit record with Deposit Type "Balance". There can be more than one records with other Deposit Types.
DT-B.PNG

Please correct the data so that there is no user with more than one record with Deposit Type "Balance".

 

Keywords

ECT-72773
Deposit_Type , KBA , LOD-SF-EC-PAY , Payment Information , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705