Created Custom process or crossboarding process but same is not available under Process tab or
Trying to manually create a Candidate from Process tab but custom process is missing
SAP SuccessFactors Onboarding
Reproducing the Issue
Click on Process Tab
Your Custom Process is missing from there
Configurations are not correct or
If configuration are done correctly , not rebuilt the cache
Super Admin Access is needed.
- Please follow link to create a custom process
Under the Newly created Process , Make sure Start Control and Process Controller are same as Onboarding if you are selecting process Type as Onboarding.
Value should be :
Start Control : Standard_OnboardingStartControl
Process Controller : XpressHR.BLL.OnboardingProcessController
- After making changes to the Work Queue columns, navigate to :
Super Admin => Manage Index Fields Cache => Select Yes for Enable Index Fields cache and then click Rebuild Cache and Save Changes.
Please note , If you are not rebuilding cache , System will take some time to cache automatically and upon that only , Custom process will be visible under Process tab
Please note, you will not be able to start the process manually if you not have step 1 configured
Custom process, Crossboarding missing under process, Process missing, Manually start process,process not showing in Process , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem