SAP Knowledge Base Article - Public

2470550 - Changing due date for an item assigned through AP and associated caveats

Symptom

When changing the due date for an item assigned through Assignment Profile, after the AP runs the due date of the item is not getting changed back to the date as per the Assignment Profile details.

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

If the item is recurring, it will need to be in a curriculum.  An item assigned directly by an AP will not provide automatic retraining. When you modify the required date it will override the date calculated by the AP that is assigning. Any following AP Synchronization job will not overwrite the required date. Saying that, there are two caveats.

  1. A change of a required date provides "who modified the required date" & "when was the required date modified" data in the audit trail, but it does not provide an opportunity to supply a "why."  The "why" is absolutely crucial if the requirement being adjusted is regulated or of high importance to your organization. If you need this data, you will need to track and maintain the data outside of the system.
  2. If the item is to be in a curriculum, any change to the curriculum item assignment setup such as changing the initial number, the retraining number, or even the assignment type will result in the required date being recalculated by the LMS and your manual required date modification will be overwritten.

Keywords

due date, item reassignment, Assignment profile, due date manual change, curricula assignment , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ASP , LMS AP , Problem

Product

SAP SuccessFactors Learning all versions