2470354 - System logs you off while accessing offline content on local host

SAP Knowledge Base Article - Public

2470354 - System logs you off while accessing offline content on local host

Symptom

After installing offline player, while you try to access the URL  - http://127.0.0.1:53759/learningoffline/login.do system automatically logs you off after entering the credentials.

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Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

  1. Install offline player.
  2. Start/launch offline batch executable file.
  3. While you try to access the URL  - http://127.0.0.1:53759/learningoffline/login.do system automatically logs you off after entering the credentials.

Cause

The "launch/start SuccessFactors Learning Offline" Batch file needs administrator privileges to run successfully on any system.

Resolution

  1. Search for “SuccessFactors Learning Offline” on local PC.
  2. Right click on the “Start SuccessFactors Learning Offline” and click on “Run as administrator”.
  3. Right click on the “Launch SuccessFactors Learning Offline” and click on “Run as administrator”.

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Keywords

how to start offline player learning on local computer offline player installation , KBA , LOD-SF-LMS-PCM , LMS Icontent , Problem

Product

SAP SuccessFactors Learning all versions