SAP Knowledge Base Article - Public

2470266 - Unable to Open Home Tiles in Offline

Symptom

Unable to Open few tiles which are available in the Home screen in Offline Mode

Reproducing the Issue

  • Log in to Extended App
  • Sync the data
  • Go to Offline mode
  • In Home screen click on the tile for Eg: "My Tasks"
  • You will see that the tile is not opened

Cause

Tile Navigation in offline is limited to Today’s Activities, Visits, Custom report and Floorplan tiles.

Resolution

This is the current system behavior

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP HYBRIS C4C ADDINS 1705