2470108 - ReassignStudentComponentNotification is not triggering email to users

SAP Knowledge Base Article - Public

2470108 - ReassignStudentComponentNotification is not triggering email to users

Symptom

When we have users reassigned the content which has been downloaded offline by the users the reassignment Student component notification is not triggering from LMS.

Environment

Successfactors LMS

Learning Management System

Reproducing the Issue

1. Assign Item which is offline enabled to user.
2. Downloaded the content as user.
3. Updated the item content object and URL of the Offline download.
4. Reassigned the item to user (using reassignment wizard).
5. No notification triggered after the action.

Resolution

Its been identified as a bug in b1702 version of the LMS application.

Engineering team has confirmed that the bug will be fixed as part of b1708 version release.

Keywords

ReassignStudentComponentNotification

Reassign email is not triggering from system  , KBA , LOD-SF-LMS-NOT , Notifications , Bug Filed

Product

SAP SuccessFactors Learning 1702